gPlex® Contact Center solution for banking, insurance and financial services is a multi-channel software solution that helps improve productivity, decreases operational costs, improves service levels, and increases customer satisfaction. gPlex® solution helps agents personalize financial services and offer customer services according to business rules, resulting in better sales and business growth. gPlex® is a preferred solution for a number of contact centers in South Asia and in the United States.
* City Bank Limited.
Some clients of gPlex® Contact Center in the Banking and Financial Services Sector:
* One Bank Limited.
* Bank Asia Limited.
* Southeast Bank Limited.
* Dhaka Bank Limited.
* LankaBangla Finance.
* Q Cash.
* AMAX Auto Insurance.