gPlex is a comprehensive and scalable SIP SoftSwitch. It enables establishment of secure and reliable VoIP networks. gPlex offers centralized authentication, flexible routing and reliable billing. It is comprised of SIP Signaling, RTP Proxy, NAT Traversal, CDR, Billing, Voice Logging, IVR, and High Availability (HA).

Standard gPlex SoftSwitch system can handle upto 2,000 simultaneous call but it is easily scalable to 40,000 simultaneous call with carrier edition. The HA feature provides robust redundancy to ensures that calls never get interrupted in the event of hardware or power failure. Using gPlex SoftSwitch, service providers can benefit from improved call completion rates, less revenue leakage, and improved network security and availability.

gPlex-HA module offers virtually 100% uptime, thus ensuring high network availability. It can be configured with gPlex-HA module on a backup server which provides true mirror of master gPlex SoftSwitch. HA server will take over all running calls within fraction of a second in the event of hardware or power failure. Thus user of gPlex-HA will never lose billing.