gPlex® reports combines data from sources and channels into one output. For instance a single report can present data of Inbound/outbound calls, Chat, Email, and outbound IVR campaigns. Report can pull data from third party system and cash it when required. For example, Disposition of an Inbound call can be pulled from third party CRM system. gPlex® developer team can customize all of your reporting needs.
Use gPlex® CC system and improve your Customer Service